Privacy Policy

When you use RayChat, we may collect the following information to provide you with seamless and secure communication:

• Account Information: Your name, email address, phone number, employee ID, and profile picture to identify and authenticate you.
• Messages and Media: All messages, files, photos, videos, voice messages, and documents shared through the App are stored securely to enable synchronization and backup across your devices.
• Usage Information: Data such as login times, call durations, message delivery status, and device activity to monitor performance and improve user experience.
• Device and Network Information: Device type, operating system, IP address, and browser type for security, diagnostics, and compatibility purposes.

We use your information for the following purposes:

• To provide and operate RayChat's messaging, voice, and video calling services effectively and securely.
• To personalize your experience, including displaying your profile and status to colleagues.
• To improve our App by analyzing usage trends, feedback, and technical issues.
• To communicate important updates, security notices, and service announcements.
• To detect, prevent, and address technical issues, fraud, or unauthorized access.

We process your personal information as necessary to fulfill our contractual obligations, comply with legal requirements, and serve our legitimate business interests, while ensuring your fundamental privacy rights are respected.

We do not sell, rent, or trade your personal information to external parties. Your information may only be shared with:

• Authorized internal teams, including IT support, for maintenance and troubleshooting.
• Regulatory or legal authorities, if required by applicable law or to respond to lawful requests.
• Third-party service providers bound by confidentiality obligations, if necessary for the operation of RayChat.

We implement appropriate technical and organizational measures, including encryption, access controls, and monitoring, to safeguard your information against unauthorized access, alteration, or destruction. However, no system can guarantee complete security.

We retain your information only as long as necessary to fulfill the purposes stated in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.

You have the right to:

• Access and receive a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to applicable retention laws.
• Object to or restrict certain data processing activities.

To exercise these rights, please contact us using the information below.

All data collected through RayChat is stored on secure servers located within our company's infrastructure and is not transferred internationally without appropriate safeguards.

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a revised effective date. Please review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: